Privacy Policy
This policy explains what information we collect when you use this website and buy a RouterOS license from us, and how we use it.
Information We Collect
- Order information: name, billing address, email, phone number, and the Software ID you provide for license verification.
- Payment information: processed directly by our payment gateway partner — we do not store your card, UPI, or bank details on our servers.
- Account and browsing data: basic technical data such as IP address and browser type, collected automatically for security and site performance.
How We Use Your Information
- To verify your Software ID and issue your RouterOS license key
- To generate GST-compliant invoices and process payments
- To respond to support requests
- To send order-related emails (confirmation, license delivery, invoices)
We do not sell or rent your personal information to third parties.
Software ID Handling
Your Software ID is stored with your order for verification, license issuance, and support purposes only. It identifies a piece of network hardware, not a person, and is never shared outside of what’s required to verify and issue your license.
Cookies
This site uses cookies required for cart and checkout functionality (WooCommerce), and caching cookies for performance (LiteSpeed Cache). These are functional cookies necessary for the store to work correctly.
Data Retention
Order records, including billing details and Software IDs, are retained as required for tax, accounting, and support purposes.
Your Rights
You can request a copy of the personal information we hold about you, or request corrections, by contacting us.
Contact Us
For any privacy-related question, contact our support team.