Last updated: Jan 2026

At mikrotik-routeros.in(Arnav Infosystem) (“we,” “our,” or “us”), accessible via mikrotik-routeros.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our website:

Personal Details

• Name

• Email address

• Phone number

• Billing and shipping address

Order & Transaction Information

• Products purchased

• Payment method (we do NOT store card details)

• Order history

Technical Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on site

Digital Product Information

For RouterOS license activation, we may collect your Software ID to generate license keys.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver digital license keys

• Provide customer support

• Send order updates and service communications

• Improve website performance and user experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

We do NOT sell or rent your personal data to third parties.

3. Digital Products & License Activation

For digital licenses related to MikroTik RouterOS, customers are required to provide a valid Software ID. This information is used strictly for license generation and activation purposes only.

Once a license key is issued, it becomes permanently linked to your Software ID.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Analyze traffic and visitor behavior

• Improve website functionality

You can disable cookies through your browser settings, but some site features may not work properly.

5. Sharing of Information

We may share your information only with:

• Payment gateway providers (for processing payments)

• Shipping partners (for delivering physical products)

• Service providers who help operate our website

All partners are required to keep your data confidential.

We may also disclose information if required by law or government authorities.

6. Payment Security

All payments are processed through secure, PCI-compliant payment gateways.
We do not store your credit/debit card details on our servers.

7. Data Retention

We retain personal data only as long as necessary to:

• Complete transactions

• Maintain business records

• Meet legal and regulatory requirements

You may request deletion of your personal data by contacting us.

8. Your Rights

You have the right to:

• Access your personal information

• Request correction of incorrect data

• Request deletion of your data (subject to legal requirements)

• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Children’s Information

Our website is not intended for children under 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Arnav Infosystem
Email: support@mikrotik-routeros.in
WhatsApp: +91 9922244847